challenges in Internet analysis (3) don't forget the real world analyses must incorporate expense ratios (opex/capex) into tradeoffs where possible need to get/keep relevant to providers systematic studies of outages assessment of various causes of damage tools and techniques to tie user-perceived performance w/ network measurement, with statistically significant results function of control plane, routing plane, server on other end. including bugs in routers, servers, client stacks correlating user experience with events that happen in the network incorporate into network performance models validation of tools still doesn't exist use at truly large scale still doesn't exist dave clark's `why?' tool (non network geek compatible) still doesn't exist