meta-challenge: conquering system complexity related to resiliency going to go on a normal accidents digression now yale sociologist charles perrow book, 1999 (latest edition) focus on large scale systems more tightly coupled than ever imagined interactive complexity, coupling, and catastrophic potential Internet not mentioned once in this book but you'd never believe this guy hadn't configured a BGP session why i hope dr perrow writes a book on the Internet next: (from same NSF workshop, http://www.cra.org/reports/gc.systems.pdf) "rule of thumb in production software about 70% of the code deals with error conditions and exceptions, and only the remaining 30% provides the functionality expected by users. In complex systems with billions of components, the portion of code devoted to functionality will decrease further; most code will deal with adaptation to dynamic change, not just error handling, but overall self-sustainment."