performance myth: single router can't trash the Internet (`certainly not by accident') just one example: microsoft's feb 2001 dns woes microsoft's 4 authoritative nameservers visible to world on one subnet (and now all you need is a comma in the wrong place) misconfigured router upstream of that subnet TTL for their names set to 2 hours started timing out of peoples caches query load at the roots started climbing microsoft nameservers don't do negative caching microsoft properties are usually about 6k queries/hour (0%) increased to 25% of the load at f-root --> data: prominent site w/DNS problems affects whole Internet cf. 9/11 cnn.com queries to roots were sustainable because of caching this only a tiny piece of the root-server workload damage found