normal accidents (perrow, 1999) theme of book way the parts fit together, interact, that is important the dangerous accidents lie in the system, not in the components the 'space in between' air transport system works well diverse interests and technological changes support one another all human constructions resistant to change driven by private privileges and profit fairly optimistic ending (well depending on your perspective) Y2K as analogy: huge global socio cultural momentum does make a difference apparently we don't have an 'imminent common globally destabilizing threat' right now noone's more surprised than i